Last Friday around 630 pm I blew in device over and over. The machine kept saying 'mouth closer' then started counting down to lockout my truck. Since then I've missed 5 days of work. My truck is parked and I cannot reach anyone from smartstart to help resolve this...Read more
On Friday morning, September 22, I drove my car to class. At approximately 12:00 PM, I left campus heading home which is approximately a 2-1/2 hour drive without stopping. I got home about 2:30-2:45 PM. I had to blow several times while on the drive home, but passed...Read more
I didn't like
My wife had to have one of these installed. We made an appointment and she tried to use the practice machine. What they don't say anywhere is that in addition to blowing you also have to hum. This was nearly impossible for my wife to do. You have to have five...Read more
Smart Start - Faulty cords, expensive scam
This is ridiculous. My smart start restarts constantly or is off while my car is running which has caused multiple missed tests. I’ll get in my car and find out it’s time to go pay $60 about every week and a half. I’ve been on antibiotics for the last few weeks so I can’t even drink! If you bring a class-action lawsuit, sign me up!
DO NOT INSTALL SMART START
I was told install usaully takes 1.5 hrs 2 hrs at the most. After sitting in waiting room for 7.5 hrs without any apologies or even a status update. Also they destroyed my wiring u der the hood. I simply asked for it to be removed still have not received my Money back.
Smart Start - Recall /lockout
My device was saying recall and then it locked me out the NEXT day .what does that mean
Smart Start - Locked out when I wasn't in my car
Got off work at 2 am said I violated when I haven't been in my car for hours, now having to wait 30 minutes for a ride home
I'll keep it brief. Totaled car. Did everything they told me. Had everything set to be moved. Two months later I have to pay x amount to have it removed or pay fees for lock out and service on a unit that was out of service for two months not to mention I had another....Read more
Constantly failing and shutting down and costing me to have the violations cleared. I was freezing and I am pregnant and pulled over in an unfamiliar parking lot and called begging for them to turn it on and they could hear me blowing and it kept beeping. I almost...Read more
I've had the machine for the past 2.5yrs the last 4 months have been non stop grief! Machine keeps goin into violation an a 4 day lock out period! I called them at first they accused me it was my battery so I replaced battery an still having issues! Than talked to the...Read more
Device killed my battery and messed with my obd2 sensor.Cost me thousands to get my truck towed,diagnosed and reinstalled properly!I have delt with this before with Gaurdian interlock..So i had enough of thier lies and taking them to court.Read more
Start Smart is a money making scam!! It will fail you even if you have no alcohol in your system. You cannot prove it wrong by any means. Even if you blow into a hand held breathalyzer that they sell. I was negative on it, but blew into my car interlock system and it...Read more
Defective & unreliable equipment, customer service treats you like a criminal! This is a scam and they have us by the balls because the RMV or Court makes the device mandatory. They don't give a *** about satisfied customers!! They get paid regardless of whether or not...Read more
My experience was some years back however their unreliable machine and unprofessional and unresponsive conduct of there employees still get my blood boiling. This machine would not work often. Sometimes I would get stranded, late for work or get a violation because it...Read more
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