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So I have accumulated 2 violations from smart start from their product malfunctioning. The easiest to prove involved their device timing out before the alotted 6 mins had expired. I say this was easy to prove because a time log of all activities is stored in their...
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Anonymous
Anonymous

I have also been having false fails and warnings. Went into the there office just two weeks ago for my bi monthly appt. told the guy what the system has been doing he checked ...

1.0
I didn't like
  • Being stolen from
#993793
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Want refund for this nonsense. I took my car in to have it calibrated after having it at my house without being driven. I was told I had to pay for a violation yet I had never driven the car even on the day of installation. I spoke to someone on the phone at smart...
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Anonymous
Anonymous

your dealing with crooks.

1.3
Pulaski, Tennessee
#988256
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My significant other was court ordered to have this horrible device installed. I do not drink anything but water and coffee. I have over 3 years clean from alcohol. Alcohol is killing my parents, so I am a witness every day to this horrible disease. I am more or less a...
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Anonymous
Anonymous

They are a scam. Just money hungry thief's.

#967692
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Short Review on March 19, 2017

Smart Start
#1022804
What does RECALL:5 47h mean??? Help!
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Short Review on February 25, 2017

Smart Start
#1013677
It sucks!! The device is defective and so are the employees
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Smart Start Ignition Interlock Device Review

Smart Start
#979325
4.1
Details
Just wondering why my camera won't shut off . I used to blow in it and it snap a pic then the camera shuts off. Now it snaps a pic and stays on . I can tell because the red light don't shut back off while I'm driving , but it used to and now it don't. What's that about? I don't drink, so ..????? What's this about??
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Smart Start Ignition Interlock Device Review

Smart Start
#933558
1.0
Details
I cant even explain all the terrible issues my husband is having with this POS. i just wish I knew how to lobby to get them to be held responsible for thier defective, expensive, car killing and VERY UNSAFE (much more unsafe then the trace overage of alcohol in his system) interlock device.
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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
Smart Start has completely wrecked my electrical system! Currently my car DOES NOT start ... it won't connect with the battery which was fully charged at the auto store. It is not the battery! Upon installation 10 months ago, I had to get a new battery - battery died...
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#965475
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.. to do two things. 1) Go and talk to the place that will be servicing your unit. Smart Start as a company is incompetent (as, I would guess, are most of them because they have a customer set required by law to purchase their services so they don't have to be...
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2.7
I liked
  • Tech that worked on my vehicle
#961154
Reply to reviews
Ok guys, I've had experience with a few interlock companies. I believe that you will have problems with any of them but honestly, No company has shown themselves to be more frustrating, inept, uninformed, apathetic, money-grubbing and completely unwilling to take any...
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Anonymous
Anonymous

Theyre terrible. I am only suppose to have the interlock 4 months. Well i was suppose to have it removed Nov. 16, butbecause I have an unpaid balance, now theyre making me ke...

1.0
I didn't like
  • Are bottom feeding idiots
#940573
Reply to reviews
Absolutely awful...only had device in car for 20 days...never could get car started by blowing and humming...friend drove car, with me in it, battery died due to this Device. Got car jumped, took it home. Friend started it, left it running as instructed by tow guy,...
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Anonymous
Anonymous

This equipment is the biggest piece of *** I've ever had to deal with tired of blowing it five and six times I have COPD and it's dangerous

1.2
#916370
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Smart Start interlock device ruined my alternator!!!!!!!!! They tried to claim it would not harm anything but they lied!!!!!!!!!! This company is a MAJOR money-sucking SCAM!!!!!!!!!!!!!!!! NEVER USE THEM IF YOU HAVE AN ALTERNATIVE!!!!!!!!!!!!!!!!!! This company...
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Anonymous
Anonymous

Ruined my alternator too. As well as my battery which I had replaced no more than 10 days ago! They are liars and make this whole "learn your lesson" attempt into a cruel way ...

#860521
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I have gotten lockouts when no alcohol was involved and had to pay violation fee of $56.00 more than once plus my monthly $72.50 fee. Cut truck off it when off and in violation in same process, drank a Sundrop gave me a violation, ate frozen yogurt at Sweet Frog Bus....
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Anonymous
Cheryl

Smart start is the Worst keep giving me missed tests not missed 41/2 years now I want to take them to court. Any body with me? cpickard1961@gmail. com

#857616
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Installation was defective. Frequently the unit doesn't sense engine shutoff and will generate violation after violation requiring a trip back to pay additional fees. Rechecking the unit resulted in it being even more messed up and not letting the electrical system...
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1.0
I didn't like
  • Being treated in so unprofessional a manner
#839174
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