There are a few customer specialists at this company who are genuinely kind and helpful. But there are more than a few who are rude, volatile, condescending and downright offensive!
They don’t give a crap about customer service because what are we going to do?? In some places they are all we have. Asked to speak to the manager and she was as bad or worse than the little gal named “Bre”. Asked to speak to the manager’s boss and she said, “I’m it!” Shame on these money hungry, disgusting people.
They don’t care.
They had the nerve to laugh when I tried to explain my problem. Well it was a snort kind of laugh.
Product or Service Mentioned: Smart Start Manager.
Reason of review: Poor customer service.