Smart Start

Victim Beware. They are supposed to help people.

If you ever need an Interlock Device do not use Smart Start Inc.

unless you want to be Humiliated by Antoinio of Smart Start Knoxville TN. He talked to me anyway he wanted to. A Real degenerate. They Purposly did not upload my final calibration so I would fall into another month lease.

POS. I wonder how many people have been violated because of Antonio and Smart Start.

My lawyer told me to use this device, but unfortunately the Boosted Autos LLC company in Deerfield Beach, Florida that installed my device in Florida turned out to be scam artists. Already during the training, my Smart Start device was not working, but they persuaded me to leave home.

After that, when I breathed into the device, it kept showing me - breathe longer... longer... longer ( so I couldn't pass) and I constantly received violations with recall 3.7. Boosted Autos LLC sent a mobile mechanic to my house to fix my car for $ 150 to remove this recall 3.7.

After I spent $ 600 in one week I decided to remove Smart Start device from my car, because I was running out of money to fix recall 3.7. After I contacted Boosted Autos to remove my Smart Start device from my car she told me to pay $ 400 for removal and started to shout at me.

Manager Stephanie Wiley told me that I should use only Nationwide device after Smart Start and I am not allowed to switch to other companies. So I spent $ 1 000 in 2 weeks and nothing was working - I need to remove everything and start again with different company.

zero stars. you are better off never driving ever again.

days between hurricanes trying to reach someone during an evacuation where the service station and county is shut down. the best they could do after days of stress trying to reach someone during a mandatory hurricane evacuation, best they could do was 3 more days for an appointment and to schedule it someone else in the state. so i drove 4 hours to jacksonville to place they recommended and even though i have receipts and everything is paid according to portal and my bank account, they want to lock me out. it happens so often for clerical and admin glitches.

hoping that is what this is again. i leave at 3am for a day trip to get my car serviced for hurricane related issues and i can't get anyone to fix this pending lockout or to tell me how the mechanics are supposed to service. they literally will keep you on hold for hours and hours and then disconnect.

prices raised a few times in less than a year. wrong equipment installed so first 4 months did not count.

I want to warn others about this thieving, lying, *** company. I have had numerous issues with this company and only once has the issue been resolved. The problem was due to missing several blows, but I am 100% certain that I did not miss any; these machines are faulty. It seems like Smart Start does not do their due diligence to rectify them and get them operating at the level they should be. After writing a slew of bad reviews, someone finally reached out to me from the company and fixed it.

So back in January, I got into a car accident and my truck ended up being in the shop for 7 weeks. During that time, I missed my calibration date. The shop that my truck was at also called Smart Start and told them what was happening, as did I. However, when I got my truck back, I had to get a lockout code to get it home, and it was late at night, when the shop was closed for calibration. In the morning I had to get another lockout code to get the truck to the shop.

When I found out I was being charged $77 for 2 lockout codes, I submitted the necessary forms to get my money back. And an unbelievable 11 days before I get the interlock device out of my truck, I was told that in order for them to do it, I would have to pay the outstanding balance of $77, which I was never even told I was denied.

So someone in that company has the common sense of a 1-year-old because clearly, my truck was in the shop. I called them, the shop called them, and I even submitted the proper paperwork, showing them my truck was in the shop and they still denied me. They didn't give me any reason why.

Now, upon reading that if I do get refunded, they will refund my Smart Start account, which is due to close in 11 days. Do yourself a favor and stay far away from this company. The customer service is trash, the device is trash, the absolute disgusting thievery is trash, and anyone that works for a company that has the moral compass this company does is trash. *** Smart Start, for stealing money from your customers and being too dumb to know when they are in the right, and you are in the wrong. I will blast bad reviews on every platform about your company until you refund my money into MY PERSONAL BANK ACCOUNT.