Okay - this is my second review and this is really not a good one. After much trouble with my device, the hand set being changed at least twice, restarting itself, poor customer service, etc. (No one ever answers the phone) - anyway - going about my business, drove...Read more
I didn't like
- Anything about it
My heater core was out in winter and this cause a number of service fees I just could not afford and asked for removal through a long wait on the phone. Smart Start refused to remove device despite permission from my issuing DMV. My vehicle was rendered not usable...Read more
Smart Start - I has a valet tions
I drank a slushy and it set my Bops off would like my money reimbursed please I live on a disability check I can't afford these violations when I've done nothing wrong
Smart Start - I missed an appointment today!
I got caught up with work and just remembered i had an appointment today. I need to reschedule asap
They are very unprofessional and they make it way to complicated to get the thing removed. Not to mention I've had 2 violations before that I had to pay for when I took my truck to get serviced and the mechanic didn't no how to use it so it violated and to get that...Read more
left vehicle running alarm went off tried to blow but device would not accept my attempt,time2:35 pm sunday june24th this is the first time the device has done this sometimes I have to keep blowing over & over before it will accept when its real hot or cold the device...Read more
I had interlock device on my vehicle for one year. One year was the court order. After my full year was completed, SmartStart would not remove my restrictions and said I had to keep the device on my vehicle for another whole year due to calibration appointments missed....Read more
Smart start has the worst customer service I have ever experienced. Their staff is incompetent and rude and they tell you something different EVERY time you call. If you have to get an interlock, choose a different company. Believe me, you'll regret ever dealing with...Read more
I've had the device for almost two years and I recently got a new install in my new car. It's been less than a month and I've gotten a couple of violations that are clearly not my fault. The person who installed it clearly didn't know how to do it right. It's a push to...Read more
On Dec 3, 2017 the following occurred: At approximately 11:55 I started my vehicle providing a breath sample. The device reported "pass," I then used the idle function to allow my vehicle to warm up. At 12:06 I drove my vehicle, and as is usual the device asks for a...Read more
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