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On Dec 3, 2017 the following occurred: At approximately 11:55 I started my vehicle providing a breath sample. The device reported "pass," I then used the idle function to allow my vehicle to warm up. At 12:06 I drove my vehicle, and as is usual the device asks for a...
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#1142627
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Do NOT go through Smart Start.. the ignition breathalyzers are a huge money pit. I have to pay monthly which is my fault of course and I accept that, the problem is, I have had 2 different machines due to faulty equipment..who has to pay?, I do! Of course you can fight...
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2.1
Harrison Charter Township, Michigan
#1236189
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This is the third time now - I wonder if they can violate you from their home base or something - once monthly I get a violation for something not to do with me - equipment has been replaced exchanged twice - now I'm violated again!! Why? I do not know - I blew in the...
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1.0
I didn't like
  • You get many errors for no reason
  • Faulty equipment and poor customer service
#1209699
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I wanna start off by saying this device yes has its advantages however I am in a relationship with someone who requires one. We got it installed in our family vehicle. I was fine with the whole blowing thing what ever yeah it can be embarrassing but it's safe so I...
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1.0
#1200080
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Smart Start - Smart device malfunction

Iid malfunction. Keeps falling test
1.0
Details
Customer service
#1229889
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O NOT USE SMART START! I had to get this installed in my car for four months after an early 00's problem because my first company I went through was bad (Lifesafer) but now I wish I had gone back to them! First, they do not have a 24/7 emergency line. My next service...
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Anonymous
Carlos j

Hey who you did you have to get in touch with? Im having the same problem and my service provider is not helping so please

1.0
#1155774
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On Friday morning, September 22, I drove my car to class. At approximately 12:00 PM, I left campus heading home which is approximately a 2-1/2 hour drive without stopping. I got home about 2:30-2:45 PM. I had to blow several times while on the drive home, but passed...
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1.0
I didn't like
  • Malfunctions
#1127011
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Smart Start - Code to get to service and pay

How am I being punished for being sick and uaving athsma.
1.5
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1224391
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Smart Start - Paid for violations but I didn’t have any.

I had Two violations today when I down loaded. I never violate and my machine is beeping and all kinds of abnormal processes. My dealer could not change it due they did not have any extras. Please review and credit my account. I paid for two of them.
#1236385
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Poorly run company that uses faulty equipment and jeopardizes a driver's personal and legal safety and charges customers unreasonable fees. I recommend finding a different company for ignition interlock needs. Ignition interlock device they provided was faulty and they...
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Anonymous
William

Why are you using it ?Is it a court order for a DWI ?If so, screw you.If not, please explain.

1.1
Buckner, Missouri
I didn't like
  • Unreasonable staff and ownership
  • Bad equipment
#1198313
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