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Smart Start - My Car Caught on Fire, Burst into Flames and Exploded!! Yes It Did
Smart Start - My Car Caught on Fire, Burst into Flames and Exploded!! Yes It Did
Smart Start - My Car Caught on Fire, Burst into Flames and Exploded!! Yes It Did
Smart Start - My Car Caught on Fire, Burst into Flames and Exploded!! Yes It Did
Okay - this is my second review and this is really not a good one. After much trouble with my device, the hand set being changed at least twice, restarting itself, poor customer service, etc. (No one ever answers the phone) - anyway - going about my business, drove...
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Company wrote 0 private or public responses to the review from Sep 13.
I didn't like
  • Anything about it
#1354397
We have had NOT-Smart-start interlock in 2 of our vehicles for one year because we needed to be able to share both vehicles between us. After THOUSANDS of dollars and DAYS, not even joking, trying to reach these bastards to have our last box removed from the car they...
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Company wrote 0 private or public responses to the review from Nov 21.
1.1
I liked
  • Only the staff at the castlegar andres
I didn't like
  • Bad equipment extra fees wait time on phone customer service
#1405306
The device was installed in my fiance's Chevy yesterday. This is in order for ME to drive the vehicle. She got locked out by accident. We do not drink at all. IT COSTS US 75 DOLLARS TO GET OUR VEHICLE OPERATIONAL AGAIN. 75 DOLLARS FOR NOTHING... The people who operate...
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Company wrote 0 private or public responses to the review from Nov 03.
1.1
I liked
  • Idea that it might work for us
I didn't like
  • Pure robbery we will be broke in two days because of mistakes
#1393416
On,10/06/2018 I started working at 9:30 AM,I blew for SS ,passed and got on my way. For several hours i made many stops each time blowing, passing and getting underway, at lunchtime I stopped and got lunch, 2 slices of pizza and a bottle of water, got in my...
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Company wrote 0 private or public responses to the review from Oct 06.
1.1
#1374904
My car went to BMW Victoria for safety recalls (airbag replacement and wiring harness for blower motor). The service attendant called SmartStart and waited 40 min to get a code to disable the device while doing the repairs. When I picked up my car there was a...
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Company wrote 0 private or public responses to the review from Oct 17.
1.0
I liked
  • Tech that worked on my vehicle
I didn't like
  • Faulty equipment and poor customer service
  • You get many errors for no reason
  • Malfunctions
#1384124
On October 8, 2018 we had a Smart Start Interlock installed in our 2010 Nissan Rogue at Green Mountain Auto in Lakewood. The next day the unit was totally not operating while we parked at Walmart for grocery shopping. We had to have the car towed to Green Mountain...
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Company wrote 0 private or public responses to the review from Oct 17.
#1384385
Device keeps saying Abort when blowing into it. Called the installer and he said all they can do is repair or replace. But the car has to be towed to replace or fix the handset. You cant just take the handset to get it replaced. Are the users supposed to be responsible...
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Company wrote 0 public responses to the review from Nov 13.
#1399317
My heater core was out in winter and this cause a number of service fees I just could not afford and asked for removal through a long wait on the phone. Smart Start refused to remove device despite permission from my issuing DMV. My vehicle was rendered not usable...
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Company wrote 0 private or public responses to the review from Sep 04.
2.0
I liked
  • One reasonable monthly expense
  • One fee monthly is a big enough burden
  • Monthy fee was reasonable
I didn't like
  • Extra and then sites you have a contract
  • Extra fees for problem and contract stated when a problem
#1346241
Horrible service and assistance. My device was malfunctioning the entire 2 years I was sentenced to it (car would not start at initial test). Customer service was terrible. Representatives were rude and interrupted me while I was explaining my problem while arranging a...
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Company wrote 0 public responses to the review from Oct 15.
#1382118
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Smart Start - I has a valet tions

I drank a slushy and it set my Bops off would like my money reimbursed please I live on a disability check I can't afford these violations when I've done nothing wrong
Company wrote 0 public responses to the review from Aug 30.
2.7
Details
Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1342856