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I have had to start smart in my truck for eight days now it is not worked properly at all and continually flashed the term abort pump nobody seem to know what that meant I was on hold initially for almost 5 hours I was interacting with SmartStart the installer nobody...
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1.6
Beach Haven, New Jersey
#790120
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I totally agree my friend uses the same on and they keep getting more money from her I borrow her vehicle and it works for me and then it didn't work and it cost another $75 on top of the numerous times she's already had to do it ridiculous and I'm ready to get to the...
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Dousman, Wisconsin
#715195
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The interlock devices this company manufactures DO NOT WORK and the technicians they employ to install them are INCOMPETENT! Simply read all of the online complaints about this company and find another ignition interlock company or YOU WILL BE SORRY!!! There are at...
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1.0
#583654
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Bought a brand new car, not even one month old, swapped the interlock into it via authourised Smart Start installer, $99.00 removal, $305.00 installation plus service fees of $150.00 per month.....go to start car next day computer in car totally violated, flat battery...
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#507637
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This company does not support its product. I have had nothing but problems with my Smart Start unit since it was installed six months ago. The unit goes off every two minutes, and at least every five minutes. I find myself focusing on my next blow rather than the road...
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Anonymous
Anonymous

Agree they suck. I went to my app. Paid and car still won't turn on. Its their fault and they won't compensate but if it was my fault they would charge me.

Anonymous
staywayaway

there are comments all over the internet about SmartStart Inc and the problems with the unit. The comments are all the same really and they all trace back to the design of th...

#430287
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They have made me pay $80.00 over and over for violations lockout. Not telling me why its going to lockout ...i have paid two mnths service and four violation lockouts all they want is money the customer reps are rude except one that i finally got today after coming...
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#402048
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So a friend of mine well x friend anyways put a breathaliser on my car i didnt sign over any permissions for him to do fhis he just did...put a breathaliser on my BMW that I just spent 5,000 restoring I had boughten it of off eBay from California and spent 8 months and...
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Anonymous
Intheknow

And how is any of this the breathalyzer companies fault?

#396057
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Smart-Start Smart Start 4360 S Congress Avenue Austin, TX 78745 (512) 386-6306 These folks have always scored very low on customer service in my experience with them over the last few months - only by being generally unhelpful in answering questions fully, and being...
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Anonymous
Wocrepus

Good luck getting rid of it....I bet it'll fault you before you can.

Anonymous
arizona

guilty or not! i have the device, im taking care of my responsibility!! paying my fines!! getting it calibrated on time!! blowing upon request!!! I AM BEING RESPONSIBLE!!! but...

#225206
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I have had their service for a year.Times up,time to remove the machine.The company has transmitted eroneous info. to the Arizona MVD ,due to faulty machine,extending my requirement to keep machine and continue collecting money from me.100s just like me.On line:...
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Anonymous
Anonymous

Your not alone .. Smart start sucks! There equipment is cheap and unrealible. They are money hungry with zero customer service skills. I cannot put into words how much this co...

Anonymous
Anonymous

Very upset with this company! More or less the people they contract through to have these devices installed. They must not train these contractors and make sure they knowledge...

Kanab, Utah
#207796
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