Product: Smart Start Customer Care Clear all filters (0 of 8 reviews match)
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Smart Start refused to remove device despite permission from my issuing DMV. My vehicle was rendered not usable which you do not want to be having this interfere with reporting but smart start continued costing fees for what was cold weather and use of a propane...
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2.0
Product
Smart Start Customer Care
I liked
  • One reasonable monthly expense
  • Monthy fee was reasonable
  • One fee monthly is a big enough burden
I didn't like
  • Extra and then sites you have a contract
  • Extra fees for problem and contract stated when a problem
#1346241
Smart start has the worst customer service I have ever experienced. Their staff is incompetent and rude and they tell you something different EVERY time you call. If you have to get an interlock, choose a different company. Believe me, you'll regret ever dealing with...
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Anonymous
Angry Customer. 2018

YES! Very rude. If this was a garage that did vehicle repairs and my vehicle was in there and he treated me like that , I would have had him up against the wall in 15 minutes....

1.0
Product
Smart Start Customer Care
#1261664
Tried calling back and repeated the same process.They did nothing at all to answer my question about having the device removed asap. Car being sold.Still with situation unsolved
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Anonymous
Anonymous

They wont give you any other answer.except its youe fault. They are trained to talk to you. And wont admit any wrong doing. They have questions and answers in front of them to...

2.5
Product
Smart Start Customer Care
#1206434
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Smart start scam

They refuse to talk over the phone.emailed my complaint.. mechanic said device drained my battery and alternator issues..caused violation I paid for and refuse to answer questions about the incident..lawsuit coming soon..liars
1.0
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Product
Smart Start Customer Care
#1199582
This company falsified information.There unit malfunctioned costing me each time to pay for violations that were due to equipment malfunctions. They reported these violations to DMV which were not my fault. I had the unit replaced and the company reported that I had it...
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Anonymous
Brad

I agree. I have only had it for 1 week and I have issues with it already. Now I have to take it in to get it reset which costs money. I got a violation for missed blow. I had ...

1.0
Product
Smart Start Customer Care
#1140511
Defective & unreliable equipment, customer service treats you like a criminal!This is a scam and they have us by the balls because the RMV or Court makes the device mandatory. They don't give a *** about satisfied customers!! They get paid regardless of whether or not...
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Product
Smart Start Customer Care
#1024222
So I have accumulated 2 violations from smart start from their product malfunctioning.The easiest to prove involved their device timing out before the alotted 6 mins had expired. I say this was easy to prove because a time log of all activities is stored in their...
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Anonymous
Anonymous

I have also been having false fails and warnings. Went into the there office just two weeks ago for my bi monthly appt. told the guy what the system has been doing he checked ...

1.0
Product
Smart Start Customer Care
I didn't like
  • Being stolen from
#993793

Installation was defective. Frequently the unit doesn't sense engine shutoff and will generate violation after violation requiring a trip back to pay additional fees. Rechecking the unit resulted in it being even more messed up and not letting the electrical system...
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1.0
Product
Smart Start Customer Care
I didn't like
  • Being treated in so unprofessional a manner
#839174