Poorly run company that uses faulty equipment and jeopardizes a driver's personal and legal safety and charges customers unreasonable fees. I recommend finding a different company for ignition interlock needs.
Ignition interlock device they provided was faulty and they refused to replace equipment.
While I was driving my vehicle the equipment started to malfunction and an alarm went off. I informed them of the situation and the shop originally told me simply bring it in for re-calibration. Instead, they demanded immediate removal and are attempting to charge additional money for the removal of their faulty equipment. Very rude, condescending and unprofessional.
Would strongly advise staying far away from this company. The apparently have little concern for integrity and seem to simply in it for the money.
Product or Service Mentioned: Smart Start Ignition Interlock Device.
Reason of review: Damaged or defective.
Monetary Loss: $125.
Preferred solution: Full refund.
I didn't like: Bad equipment, Unreasonable staff and ownership.